
- We inspect your carpets with you, identify the problems, and discuss the best solutions
- We explain the process to you, give you our professional recommendation, and answer any questions
- We move most furniture in the rooms to be cleaned (except entertainment centers, pianos, and very heavy pieces, etc.
- We pre-treat or Deep Condition as needed
- We clean the carpet, using our environmentally friendly shampoo, and professional strength steam cleaning
- We apply deodorizer, protectant or sanitizer
- We carefully replace all furniture
No Concealed Costs
Customer has the right to expect itemized solutions and firm prices before carpet cleaning experts begin each portion of the project. While experts may provide included solutions such as deodorization and carpet guard at an extra price, customers should never feel required to accept anything more than the solutions they ask for and approve.
Customer Satisfaction
Clearing up companies should provide tradesman ship assures in writing. Fiber type, carpet construction, set up and repair may present conditions beyond a cleaning technician's control; however, Accountable craftsmanship must be acted in any function carried out. Fixtures Shifting -Unless clearly specified otherwise, furniture moving to access and clean carpet beneath should be regarded part of the typical cleaning job. Items such as fish tanks, waterbeds, personal computer systems, or extremely gentle or delicate pieces of furniture (pianos, antiques) are regarded conditions.
Trained Technicians
Technicians must be willing to make a chance to pre examine carpet in all of the places that need cleaning. They must identify the carpet's construction and fiber classification, assess customer’s needs and suggest an appropriate cleaning strategy or procedure. The technical assistant is the key to quality results - not a particular strategy, machine or process.
Spotting
Special attention to stains and spots is involved in typical job performance. However, time-consuming specialized distinguishing or lengthy attempt on color-added places may have an extra charge. Customers should be advised of extra expenses before substantial distinguishing techniques are carried out.
Preconditioning
Unique treatment with "preconditioning" agents in to a highly stained damaged and highly populated place should be included in the price of cleaning. However, overall job price may increase in excessive messing situations. People should be recommended in advance of the need for such increased expenses.
Little Blow drying Time
It is the carpet cleaner's liability, with the customer’s assistance, to ensure that the carpet is dry and useable within a reasonable time frame. How long required for drying will differ with different methods, the degree of messing and the aggressiveness of cleaning. However, under no conditions should carpet drying require more than twenty-four (24) hours with proper air flow, Again, the customer's assistance in providing steady circulation and/or air flow to help drying cannot be over- highlighted.
Thorough Cleaning
Every attempt must be made to actually eliminate as much dirt as possible from carpet during cleaning. Further, carpet cleaning experts must take steps to leave materials as remains free as possible to prevent faster re-soiling. When trying to reduce costs by enjoying carpet cleaning deals.

